FAQ
Frequently Asked Questions
Shipping & Delivery
How long does shipping take?
Orders typically ship within 1-2 business days. Delivery times vary by location: 3-5 business days for domestic orders and 7-14 business days for international orders.
Do you ship internationally?
Yes! We ship to most countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your location.
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this to track your package's progress.
Orders & Returns
What's your return policy?
We accept returns within 30 days of delivery. Items must be unused, in original condition, and in original packaging. Contact us to initiate a return.
How do I cancel or modify my order?
Please contact us as soon as possible if you need to make changes. Once an order has shipped, we cannot modify it, but you can return it once received.
What if my item arrives damaged?
We're sorry if that happens! Please contact us within 48 hours of delivery with photos of the damage, and we'll send a replacement or issue a full refund.
Payment & Security
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Shop Pay for fast, secure checkout.
Is it safe to shop on your site?
Absolutely! We use industry-standard SSL encryption to protect your personal and payment information. Your security is our priority.
Product Information
Are your products authentic?
Yes! We guarantee that all products sold at The Dboy Boutique are 100% authentic and sourced from trusted suppliers.
Do you restock sold-out items?
We do our best to restock popular items. Sign up for restock notifications on product pages or follow us on social media for updates.
Customer Support
How can I contact you?
You can reach us through our contact form, email, or social media. We typically respond within 24 hours during business days.
Still have questions?
Don't hesitate to reach out! We're here to help make your shopping experience as smooth as possible.